At GulfPatches, we strive to ensure customer satisfaction. If you are unhappy with your order, please read our policy below.
Order IssuesIf you receive a damaged or incorrect item, contact us within 24 hours of receiving it. We will assess the issue and provide a replacement or refund where applicable.
Custom OrdersSince our custom patches are made specifically for you, refunds or returns are not available unless the item is faulty or does not match the approved design.
Changes to OrdersAny changes made to an order will be treated as a new order and will not qualify as a reprint.
Defective ProductsYou may request a refund if you receive a defective, damaged, or significantly different product from the approved design.
Shipping PolicyWe aim to deliver your orders as quickly as possible. Please read our shipping terms below.
Shipping ChargesShipping costs vary based on destination and order size. The final shipping fee will be displayed at checkout.
Tracking OrdersOnce shipped, you will receive a tracking number to monitor your package’s journey.
Delays & IssuesWe are not responsible for delays caused by customs, weather conditions, or unforeseen circumstances. However, we will do our best to assist you if issues arise.
Incorrect AddressPlease ensure you provide the correct shipping details. We are not responsible for lost orders due to incorrect addresses.
International ShippingWe deliver across the Gulf region and beyond. Customs fees or import duties (if any) are the buyer’s responsibility.